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What's the point of a pre-purchase inspection if the mechanic they sent is going to overlook many important items? The mechanic missed the following: Inoperative window lift. Rips and tears in a leather seat. Liftgate struts failed. Liftgate handle out of alignment....
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#1509760 Review #1509760 is a subjective opinion of poster.

YourMechanic in Irvine, California - Leaking oil

1.0
Details
Hired for oil change, after mechanic left my vehicle is now leaking oil.
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#1426833 Review #1426833 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund
I had an appointment scheduled for over a month. The first time, the mechanic had an issue and had to reschedule. The next few weeks we had bad weather and it wasn't going to work. All understandable. This past week, we were looking forward to finally having our truck...
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#1463904 Review #1463904 is a subjective opinion of poster.
Reason of review
Poor customer service

YourMechanic - The worst experience ever

They are inefficient and unreliable they cancelled all 4 of my appointments in a time span of 4 weeks. Don’t use them at all. They are a waste of time and money, you’re better off using a dealer. They are trash to say the least and reading through other peoples’ reviews makes me not feel guilty at all to say that.
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#1476626 Review #1476626 is a subjective opinion of poster.
My car needed a fan clutch and thermostate replacement. My radiator and fan clutch were replaced and immediately after the radiator replacement the car began o drive as if in overdrive when first started. The mechanic, Michael, indicated that it was due to a bad fan...
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#1464802 Review #1464802 is a subjective opinion of poster.
1.3
Details
Horrible experience.. I totally advise you to stay away from their services for validated reasons. The mechanic I had simply made my car worse and I lost value on my car’s worth in addition to the amount paid for the lousy inspection and labor. Their warranty is based...
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#1349214 Review #1349214 is a subjective opinion of poster.
1.1
Details
Hired these guys to do a Pre-Purchase Inspection on car in Georgia. The mechanic couldn't speak proper English, and the audio comments he provided were basically unintelligible. But I decided to give the company another chance. The second PPI was on a car in DC. The...
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#1347762 Review #1347762 is a subjective opinion of poster.
Cons
  • Lousy
  • Late
  • Worthless service
Reason of review
Bad quality
Loss
$96
Preferred solution
Full refund
Tags
  • Pre-Purchase Inspection
4.7
Details
Needed a small repair called your mechanic told them i didn't want to hear all the unnecessary questions just wanteda quote and if it was ok cause i priced the job already then i would set a time for them to come out. Im very funny on my car dont want no one touching...
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#1409747 Review #1409747 is a subjective opinion of poster.

YourMechanic in Rancho Cordova, California - No serious about appointment

1.7
Details
I scheduled a job 14 days in advance and the day if the appointment the assigned mechanic called to reschedule for nex day. Next day 2 hours before the time it was cancelled. Next appointment in a week and they charge me $20 cancelation fee. I should be abke to charge them instead.
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#1425511 Review #1425511 is a subjective opinion of poster.

YourMechanic in Brownsville, Texas - The absolute worst experience in my life.

Sergio came out and told me my tail light problem was being caused by a defective brake switch. Said he was going to O"Reillys to get one.He never returned. When i called the company they were no help.Charged me 70 bucks for his diagnosis. Wanted to complete the job the next day.Didn't care that he never returned as promised. Unbelievable. 70 bucks for nothing. Stay far away from this company. And one last thing....his diagnosis was incorrect. It was not the brake switch. Most unprofessional company I've ever dealt with.If i wasn't moving out of state...i would of taken the company to small claims court.Just to get my money back.
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#1472922 Review #1472922 is a subjective opinion of poster.