filters
State:
Show
City:
Show
Product:
Show

YourMechanic - They expect to be paid when they do not install the right stuff.

2.8
Details
Contracted for a chrome interior door pull handle. They installed a BLACK Handle and did not reinstall the cover plate over the screws. Without pull handle replacement could not get out of car unless U lowered window and used outside pull handle. They where non responsive until I placed a dispute with my credit card and did provide a partial refund. Would have preferred the correct work, BUT THEY BLACK LISTED ME AND WILL TAKE ANY WORK FROM ME> THIS WILL BE BROUGHT TO ATTENTION OF STATES ATTNY GENERAL
View full review
Review
#1596438 Review #1596438 is a subjective opinion of poster.
Pros
  • Mech ok
  • Mech ok parts supplied was a guess
Cons
  • Parts supplier guesses
Reason of review
provide service contracted for only
Preferred solution
Let the company propose a solution

YourMechanic - Awful, mechanic didnt show up.

1.0
Details
Had a scheduled appointment on monday the 30th. Mechanic didnt show or call. Was rescheduled for the 1st. He did not show or call again.
View full review
Review
#1609609 Review #1609609 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
1.0
Details
I scheduled an appointment for service on my vehicle about a week prior to the appointment. I received confirmation of that appointment the day before. I never suspected no one would show up. About an hour after my appointment I called customer service. I sat on hold...
View full review
Review
#1666893 Review #1666893 is a subjective opinion of poster.
1.0
Details
Their mechanic "Rodney/Ronnie" cancelled on me 2x already. The first time he cancelled, I decided to give then a chance and rescheduled and he came to do the maintenance, after all the hassles of moving things and appointments I shouldve done if he only kept his...
View full review
Review
#1658912 Review #1658912 is a subjective opinion of poster.
1.0
Details
What sounds like a great business model could actually work if you are lucky enough to get a good and ETHICAL mechanic. I was not so lucky. Trying to get customer service's help if u are billed incorrectly, your mechanic forges your signature on an updated estimate...
View full review
Review
#1594081 Review #1594081 is a subjective opinion of poster.
Cons
  • Fraud
  • Incompetency
  • Overpriced service
Reason of review
Problems with payment
Loss
$350
Preferred solution
I WILL PAY FOR ORIGINAL ESTIMATE.

YourMechanic in Orlando, Florida - Bad place to work for

1.0
Details
They want to only pay the mechanic $40 a flat rate hour no check out charge pick up the parts for free they make all profit on the parts they don’t pay for mileage they make all the money
View full review
Review
#1677005 Review #1677005 is a subjective opinion of poster.
1.5
Details
On Wednesday a person came out to replace a water pump and thermostat on my 2005 Jeep grand Cherokee. He broke a bolt going to the lower radiator hose where the thermostat is. He went to the hardware store and got a c clamp. He finished the job and nothing leaked. I...
View full review
Review
#1554284 Review #1554284 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$450
Preferred solution
Price reduction

YourMechanic in Denver, Colorado - Checking on Friday appointment

4.9
Details
Estimate had been updated to a needed part being more expensive. They called me to advise me and said they needed my approval to proceed. While I wasn't happy about the part costing more, I completely understand it. I appreciate being told before the appointment and being given the option to approve or not. I approved the increase and kept my appointment.
View full review
Review
#1663120 Review #1663120 is a subjective opinion of poster.

YourMechanic - Can't perform basic Turo inspection

1.1
Details
This is the simplest of inspections. It is mostly a does stuff work with a brake inspection being the hardest part. Apparently they aren't qualified to do this inspection. Lol if they can't do this than they have no business changing oil or doing more complicated things.
View full review
Review
#1581005 Review #1581005 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Deliver product or service ordered
Tags
  • Basic Turo Inspection

YourMechanic in Bradenton, Florida - Do not use this company

1.2
Details
Charged 79.99 inspection fee and told me I needed a new alternator and that I should pick it up and he would install it the next day. I did that but that wasn't the problem 211 for the alternator and about 200 to install. I called and said that didn't fix problem. They said work wasn't warranted because I supplied the alternator even though I was instructed to do so. They sent out a supervising mechanic and charged me 89.99 inspection fee. Car is in the same shape as when I started. My credit card was charged $360. I disputed charges with credit card company. And will tow it to a reputable mechanic.
View full review
Review
#1651425 Review #1651425 is a subjective opinion of poster.