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Contact YourMechanic Customer Service

How to Reach a Person at YourMechanic

Verified Contact Information

Toll-Free Number:

  • 1-800-701-6230
Call Now
Send Message

Customer Service:

  • 1-888-838-6226
  • 1-877-585-0562

Business Customer Service:

partners@yourmechanic.com

Customer Service:

dev@wrench.com
App Support
warranty@yourmechanic.com
Warranty
hello@yourmechanic.com
hi@yourmechanic.com

General Info:

info@yourmechanic.com

Legal:

hello@wrench.com
legal@yourmechanic.com

Media:

media@yourmechanic.com

YourMechanic Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular YourMechanic Phone Number
1 (800) 701-6230
Average Calls duration
4 minutes
Most Popular YourMechanic Email Address
hi@yourmechanic.com
Issue Resolution Rate
Low (12% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Product/ service, request for information, payments and charges
View full overview

How to Contact YourMechanic?

Most Popular Number:

(800) 701-6230
Total calls: 96 Issues resolved: 4 Last call: May 11, 2025

To receive answers to your questions or assistance immediately, apply to the YourMechanic customer service expert at the following phone number: 1-(800) 701-6230. This is the main line you can contact with any matters related to the company, its services, warranty, etc. Additional YourMechanic contact is 1-(888) 838-6226.

For written communication in the case of non-urgent matters, YourMechanic provides several email addresses. If you have questions about the company, its services, bills, or other things, apply to the customer care team at hi@yourmechanic.com. The additional customer service email is hello@yourmechanic.com. Regarding enterprise warranty, apply to the company at warranty@yourmechanic.com. Are you interested in being the company partner? Use the following YourMechanic contact: partners@yourmechanic.com. Have media inquiries? Contact one of the company experts at media@yourmechanic.com.

The YourMechanic headquarters is located in the state of California. If you need to visit the main office to discuss cooperation or other important inquiries, write down where it is located in detail: E Charleston Rd, Mountain View, California 94043, United States. Before you go to this YourMechanic address, familiarize yourself with its location on the map to avoid getting lost among the California streets.

The company customer service team is available to assist with any questions during the following business hours: Monday through Friday from 6 a.m. to 5 p.m. PST and from 7 a.m. to 4 p.m. PST on Saturday and Sunday. It is important to recheck the company schedule, as managers can make some changes to working hours. You can do it right on the YourMechanic website by scrolling the main page until you come across the “How Can We Help?” block.

PissedConsumer Club

Contact Information

YourMechanic Website:

YourMechanic Help Center:

Corporate Office Address:

YourMechanic
E Charleston Rd
Mountain View, California 94043
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6 am - 5 pm PST

Saturday - Sunday: 7 am - 4 pm PST

More contact details

Summary of YourMechanic Customer Service Calls

113 TOTAL
CALLS
04:28 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call YourMechanic?

Product/ Service Question:

  • “Trying to reach tech support”
  • “Warranty”
  • “Complaint”

Request for Information Question:

  • “Have a booked appointment. Waiting.”
  • “Checking on Friday appointment”
  • “Question about my vehicle”

Payments and Charges Question:

  • “My bank did not allow the process for payment for my appointment tomorrow and I want to make sure scheduled for tomorrow. I have given my bank permission to in the future.”
  • “There was an attempt to charge me the day before an appointment”
  • “Payment changed”

Staff Question:

  • “To get service”
  • “Problem with prior service”
  • “Service day”

Return/ Replace Question:

  • “Oil change”
  • “I need my back light bulbs change”
  • “Tire change”

Activation/ Cancellation Question:

  • “Cancellation fee”
  • “To cancel my appointment”
  • “I would like to cancel my appointment on july22 2020”

Account Question:

  • “Exact balance to be billed post mechanic job”
  • “Balance on debit card”
  • “A dispute showed up on my account”

Refund Question:

  • “I need you guys to refund my payment because you canceled my appointment on the 17 saying you didn’t have a mechanic to work on my Mercedes”
  • “Refund”

Employment Question:

  • “Your technician did not show up at all. He lied twice. Wasted my time and now I am going to lose a days wages”
  • “Employment”

Website/ Application Question:

  • “The wrong alternator was installed again”
  • “I have bought my car parts , just want them to come and install them”

Shipping and Delivery Question:

  • “Mechanic 1 1/2 hour late”

Other Question:

  • One of your mechanics ruined my car
  • “Car problems”
  • “Egr valve dirty”

Compare YourMechanic Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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