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Your mechanic is absolutely horrible with customer service. They claim to be a company you can trust and stands apart from those smaller mechanic shops and they do exactly the same thing.

The guy seemed great at first and reliable ,inspected my car , told me the repairs that needed to be made . $500 later , and only a few weeks later the same exact problem happened. Which means all those repairs were for no reason at all because the same exact problem happened.

i spoke to the warranty department and the supposed manager who claimed they couldn't do anything because the car moved a ONE mile, and they don't know what happened during that time . Absolutely awful customer service , I highly suggest going to someone else or your car dealership to get your car fixed do not trust them.

Product or Service Mentioned: Yourmechanic Car Repair.

Reason of review: Bad quality.

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Anonymous
#1474881

Hi Lisbeth,Thank you for taking the time to leave your feedback and apologies for any inconveniences with your vehicle concerns. We back our service by a 12 month/12,000 mile warranty.

You can find a copy of our warranty at yourmechanic.com/warranty.

We see that you have been contacted regarding the warranty findings from the follow-up visit for unrelated issue. Please let us know if you have any questions or would like to further discuss on the situation.Best regards,YourMechanic Team