Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
1 comment

Your mechanic is absolutely horrible with customer service. They claim to be a company you can trust and stands apart from those smaller mechanic shops and they do exactly the same thing.

The guy seemed great at first and reliable ,inspected my car , told me the repairs that needed to be made . $500 later , and only a few weeks later the same exact problem happened. Which means all those repairs were for no reason at all because the same exact problem happened.

i spoke to the warranty department and the supposed manager who claimed they couldn't do anything because the car moved a ONE mile, and they don't know what happened during that time . Absolutely awful customer service , I highly suggest going to someone else or your car dealership to get your car fixed do not trust them.

Product or Service Mentioned: Yourmechanic Car Repair.

Reason of review: Bad quality.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Hi Lisbeth,Thank you for taking the time to leave your feedback and apologies for any inconveniences with your vehicle concerns. We back our service by a 12 month/12,000 mile warranty.

You can find a copy of our warranty at

We see that you have been contacted regarding the warranty findings from the follow-up visit for unrelated issue. Please let us know if you have any questions or would like to further discuss on the situation.Best regards,YourMechanic Team