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YourMechanic - First and last time I will use these guys! Rip off artists!

1.0
Details
YourMechanic - First and last time I will use these guys! Rip off artists!
YourMechanic - First and last time I will use these guys! Rip off artists!
YourMechanic - First and last time I will use these guys! Rip off artists!
YourMechanic - First and last time I will use these guys! Rip off artists!
YourMechanic - First and last time I will use these guys! Rip off artists!
YourMechanic - First and last time I will use these guys! Rip off artists!
YourMechanic - First and last time I will use these guys! Rip off artists!
They charged my credit card $1300 and didn’t even finish the job!!! Then he’s trying to charge me an additional $250 on the side to come back and finish the job! I had to put the CV boot on myself cause he said I had the wrong part! Screw you!
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Reason of review
Bad quality
Review #1133667 is a subjective opinion of poster.
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YourMechanic - They expect to be paid when they do not install the right stuff.

2.8
Details
Contracted for a chrome interior door pull handle. They installed a BLACK Handle and did not reinstall the cover plate over the screws. Without pull handle replacement could not get out of car unless U lowered window and used outside pull handle. They where non responsive until I placed a dispute with my credit card and did provide a partial refund. Would have preferred the correct work, BUT THEY BLACK LISTED ME AND WILL TAKE ANY WORK FROM ME> THIS WILL BE BROUGHT TO ATTENTION OF STATES ATTNY GENERAL
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Author
Pros
  • Mech ok parts supplied was a guess
  • Mech ok
Cons
  • Parts supplier guesses
Reason of review
provide service contracted for only
Preferred solution
Let the company propose a solution
Review #1596438 is a subjective opinion of poster.
0 comments
1.0
Details
What sounds like a great business model could actually work if you are lucky enough to get a good and ETHICAL mechanic. I was not so lucky. Trying to get customer service's help if u are billed incorrectly, your mechanic forges your signature on an updated estimate...
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Author
Cons
  • Timely work done
  • Poor quality
  • Fraud
Reason of review
Problems with payment
Loss
$350
Preferred solution
I WILL PAY FOR ORIGINAL ESTIMATE.
Review #1594081 is a subjective opinion of poster.
0 comments

YourMechanic - Don't Want to Pay for Damage Their "Mechanic" Caused

Mechanic repaired my car and in the process ended up damaging rhe transmission. Admitted that he was at fault several times. Filed a warranty claim and they refuse to pay, saying that it's my fault for driving vehicle that I was under the impression was fixed!! Mechanic has also suddenly decided he wasn't at fault. I shouldn't have to pay for something that someone who is SUPPOSED to be a mechanic damaged. This company is a joke and would rather support incompetent lying so-called mechanics than the customer who pays for their service. After this is resolved will NEVER use this company again.
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Author
Reason of review
Damaged or defective
Preferred solution
The company and/or mechanic pays for repair/replacement of transmission
Review #1581504 is a subjective opinion of poster.
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YourMechanic - Can't perform basic Turo inspection

1.1
Details
This is the simplest of inspections. It is mostly a does stuff work with a brake inspection being the hardest part. Apparently they aren't qualified to do this inspection. Lol if they can't do this than they have no business changing oil or doing more complicated things.
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Author
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Deliver product or service ordered
Tags
  • Basic Turo Inspection
Review #1581005 is a subjective opinion of poster.
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YourMechanic process was a complete joke. They ended up coming out to my house 4 different times and never ended up fixing my car at all. They did replace a part, which they say has a 1 year warranty but they did not stand by that whatsoever. I ended up taking it to...
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Author
Pros
  • Mechanic himself
Cons
  • Not standing by your 1 year warranty
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
Review #1568141 is a subjective opinion of poster.
0 comments

YourMechanic - This Company is the WORST

I paid them to provide me with a diagnosis and an estimate. They did so and I scheduled the work to be done. Once the mechanic disassembled my car, I was told that the whomever calculated the estimate included the incorrect part and accordingly my cost would increase. I understand that sometimes there are unanticipated repairs (this was not the case here), but if you make a mistake then you need to stand behind your mistake and eat the additional cost. It is a basic principle of doing business with good customer service, period. To make matters worse I have been waiting to hair from a phantom point of escalation for two days now while my car remains disassembled. I will not use this company again and recommend that you find a reputable mechanic.
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Review #1559574 is a subjective opinion of poster.
0 comments
1.5
Details
On Wednesday a person came out to replace a water pump and thermostat on my 2005 Jeep grand Cherokee. He broke a bolt going to the lower radiator hose where the thermostat is. He went to the hardware store and got a c clamp. He finished the job and nothing leaked. I...
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Author
Reason of review
Bad quality
Loss
$450
Preferred solution
Price reduction
Review #1554284 is a subjective opinion of poster.
0 comments

YourMechanic - Ripped off by Noe Reyes Renton WA

1.3
Details
Noe Reyes stole money from me in 2018 Im trying to get him served but hes hiding from the Sherriff
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Review #1549335 is a subjective opinion of poster.
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1.1
Details
April 25 2019 a mechanic came to fix my door handle as soon as he arrived he said he could not fix it he then left with the part I prepaid 133 dollars for. After he left I called your mechanic and they said he would come back he never showed up they said he was busy...
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Review #1545744 is a subjective opinion of poster.

Contact YourMechanic Customer Service

Mailing Address:
2525 Charleston Rd #100
Mountain View, California 94043-1600
United States
Phone:
(800) 701-6230
All YourMechanic Contacts
0 comments
they lie and are very expensive. booked them to fix steering pump 2/1/2019. went fine so i booked them 5/22/2019 for an alternator replacement. afterwards he gave me a list of things that needed to be replaced immediately on my car and it included a new steering pump....
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Author
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1541019 is a subjective opinion of poster.