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YourMechanic in Atlanta, Georgia - *** horrible

2.1
Details
Mechanic came out to my residence at 3pm to replace starter ever even took brand new starter out of box just kept asking me about my rims on my car. Took his tools out looked at my rims then proceeds to pack his tools up never had me sign anything but charged me $139.98 for service never done
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#1629853 Review #1629853 is a subjective opinion of poster.
Reason of review
Bad quality

YourMechanic in Hampton, Virginia - Don't Want to Pay for Damage Their "Mechanic" Caused

Mechanic repaired my car and in the process ended up damaging rhe transmission. Admitted that he was at fault several times. Filed a warranty claim and they refuse to pay, saying that it's my fault for driving vehicle that I was under the impression was fixed!! Mechanic has also suddenly decided he wasn't at fault. I shouldn't have to pay for something that someone who is SUPPOSED to be a mechanic damaged. This company is a joke and would rather support incompetent lying so-called mechanics than the customer who pays for their service. After this is resolved will NEVER use this company again.
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#1581504 Review #1581504 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
The company and/or mechanic pays for repair/replacement of transmission

YourMechanic - Ripped off by Noe Reyes Renton WA

1.3
Details
Noe Reyes stole money from me in 2018 Im trying to get him served but hes hiding from the Sherriff
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#1549335 Review #1549335 is a subjective opinion of poster.

YourMechanic - They will take extra money out your account

1.3
Details
Do not deal eith this company because you have to put your card info in to make an appointment. They will then withdraw money out your acct at will. Their mechanics are unprofessional and not skilled enough. When you try to complain you get pretty much ignored and most likely wont get your money back. Im waiting on my money to be returned to my account. And in the meantime I got to block them from using my card in the future cause I cant trust them.
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#1536707 Review #1536707 is a subjective opinion of poster.

Update by user Jun 26

I spoke on the phone with the warranty department and they were useless

Original review posted by user Jun 25

YourMechanic process was a complete joke. They ended up coming out to my house 4 different times and never ended up fixing my car at all. They did replace a part, which they say has a 1 year...
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Review
#1568141 Review #1568141 is a subjective opinion of poster.
Pros
  • Mechanic himself
Cons
  • Not standing by your 1 year warranty
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Warranty
  • Automobile services
  • Your Mechanic
1.1
Details
April 25 2019 a mechanic came to fix my door handle as soon as he arrived he said he could not fix it he then left with the part I prepaid 133 dollars for. After he left I called your mechanic and they said he would come back he never showed up they said he was busy...
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#1545744 Review #1545744 is a subjective opinion of poster.
they lie and are very expensive. booked them to fix steering pump 2/1/2019. went fine so i booked them 5/22/2019 for an alternator replacement. afterwards he gave me a list of things that needed to be replaced immediately on my car and it included a new steering pump....
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#1541019 Review #1541019 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Avoid it and Avoid it and better check out real auto shops around. These guys may be good in changing oil or other simple tasks but by my own experience this company is a *** I have ordered diagnostic for $75 and as appeared it was throwing money. My car did not start...
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Review
#1493429 Review #1493429 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$75
Preferred solution
Full refund
Tags
  • Automobile services

YourMechanic - Worst company I have ever worked with

1.0
Details
Worst company I have ever worked with. They send you 50 emails about your quote. They book your appointment then cancel it for no reason. Their customer service is garbage. They do not read their emails. Their rude call center people won't help you or help you answer mechanics questions.
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Review
#1481085 Review #1481085 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
The power steering went out on my car. Mechanic Joshua Honne came out to replace the power steering pump. He determined it was not the power steering pump. He said the car was leaking power steering fluid from a power steering sensor - $286.00. 3 days later the power...
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Review
#1396286 Review #1396286 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$650
Preferred solution
Full refund