Product: Yourmechanic Car Repair Clear all filters (32 of 32 reviews match)
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0 comments
1.0
Details
What sounds like a great business model could actually work if you are lucky enough to get a good and ETHICAL mechanic. I was not so lucky. Trying to get customer service's help if u are billed incorrectly, your mechanic forges your signature on an updated estimate...
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Author
Service
Yourmechanic Car Repair
Cons
  • Incompetency
  • Timely work done
  • Fraud
Reason of review
Problems with payment
Loss
$350
Preferred solution
I WILL PAY FOR ORIGINAL ESTIMATE.
Review #1594081 is a subjective opinion of poster.
0 comments
YourMechanic process was a complete joke. They ended up coming out to my house 4 different times and never ended up fixing my car at all. They did replace a part, which they say has a 1 year warranty but they did not stand by that whatsoever. I ended up taking it to...
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Author
Service
Yourmechanic Car Repair
Pros
  • Mechanic himself
Cons
  • Not standing by your 1 year warranty
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
Review #1568141 is a subjective opinion of poster.
0 comments
1.5
Details
On Wednesday a person came out to replace a water pump and thermostat on my 2005 Jeep grand Cherokee. He broke a bolt going to the lower radiator hose where the thermostat is. He went to the hardware store and got a c clamp. He finished the job and nothing leaked. I...
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Author
Service
Yourmechanic Car Repair
Reason of review
Bad quality
Loss
$450
Preferred solution
Price reduction
Review #1554284 is a subjective opinion of poster.
0 comments
1.0
Details
Avoid it and Avoid it and better check out real auto shops around. These guys may be good in changing oil or other simple tasks but by my own experience this company is a *** I have ordered diagnostic for $75 and as appeared it was throwing money. My car did not start...
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Author
Service
Yourmechanic Car Repair
Reason of review
Poor customer service
Loss
$75
Preferred solution
Full refund
Review #1493429 is a subjective opinion of poster.
0 comments

YourMechanic - Worst company I have ever worked with

1.0
Details
Worst company I have ever worked with. They send you 50 emails about your quote. They book your appointment then cancel it for no reason. Their customer service is garbage. They do not read their emails. Their rude call center people won't help you or help you answer mechanics questions.
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Author
Service
Yourmechanic Car Repair
Reason of review
Poor customer service
Review #1481085 is a subjective opinion of poster.
0 comments
1.4
Details
Set up an appointment to have my car fixed at my workplace. Mechanic was an hour late and the repair actually made my vehicle unsafe to drive home. Makes no sense since I drove it to work today. I contacted customer service only to be responded to with nothing but...
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Author
Service
Yourmechanic Car Repair
Review #1417244 is a subjective opinion of poster.
0 comments
1.0
Details
The power steering went out on my car. Mechanic Joshua Honne came out to replace the power steering pump. He determined it was not the power steering pump. He said the car was leaking power steering fluid from a power steering sensor - $286.00. 3 days later the power...
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Author
Service
Yourmechanic Car Repair
Reason of review
Warranty issue
Loss
$650
Preferred solution
Full refund
Review #1396286 is a subjective opinion of poster.
0 comments
1.8
Details
This was wierd because why would my car alert me that it’s working? It should only alert me if it isn’t. So I continue on driving. About an hour into driving I was making at turn and my dashboard lit up letting me know that my traction Control System was inactive and...
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Author
Service
Yourmechanic Car Repair
Reason of review
Bad quality
Review #1342116 is a subjective opinion of poster.
0 comments
I’m gonna post this review So I needed a front left wheel speed sensor for my vehicle because it was coming up on a diagnostic scan. I contacted your mechanic to get this fixed for $260. About an hour after the work was completed I went to drive my vehicle. As soon as...
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Author
Service
Yourmechanic Car Repair
Reason of review
Return, Exchange or Cancellation Policy
Loss
$260
Preferred solution
Full refund
Review #1341581 is a subjective opinion of poster.
0 comments
This review is also for YM in general because I have a car that I've paid $70 twice to get analyzed and fixed and it STILL Isn't running. It is true Both times I left good reviews for James and the opther mechanic for these "services" because I did so right after they...
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Author
Service
Yourmechanic Car Repair
Reason of review
Poor customer service
Preferred solution
Full refund
Review #1311612 is a subjective opinion of poster.