Product: Yourmechanic Car Repair Clear all filters (38 of 38 reviews match)
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YourMechanic - Worst company I have ever worked with

1.0
Details
Worst company I have ever worked with. They send you 50 emails about your quote. They book your appointment then cancel it for no reason. Their customer service is garbage. They do not read their emails. Their rude call center people won't help you or help you answer mechanics questions.
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Review
#1481085 Review #1481085 is a subjective opinion of poster.
Service
Yourmechanic Car Repair
Reason of review
Poor customer service
1.4
Details
Set up an appointment to have my car fixed at my workplace. Mechanic was an hour late and the repair actually made my vehicle unsafe to drive home. Makes no sense since I drove it to work today. I contacted customer service only to be responded to with nothing but...
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Review
#1417244 Review #1417244 is a subjective opinion of poster.
Service
Yourmechanic Car Repair
1.0
Details
The power steering went out on my car. Mechanic Joshua Honne came out to replace the power steering pump. He determined it was not the power steering pump. He said the car was leaking power steering fluid from a power steering sensor - $286.00. 3 days later the power...
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Review
#1396286 Review #1396286 is a subjective opinion of poster.
Service
Yourmechanic Car Repair
Reason of review
Warranty issue
Loss
$650
Preferred solution
Full refund
1.8
Details
This was wierd because why would my car alert me that it’s working? It should only alert me if it isn’t. So I continue on driving. About an hour into driving I was making at turn and my dashboard lit up letting me know that my traction Control System was inactive and...
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Review
#1342116 Review #1342116 is a subjective opinion of poster.
Service
Yourmechanic Car Repair
Reason of review
Bad quality
I’m gonna post this review So I needed a front left wheel speed sensor for my vehicle because it was coming up on a diagnostic scan. I contacted your mechanic to get this fixed for $260. About an hour after the work was completed I went to drive my vehicle. As soon as...
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Review
#1341581 Review #1341581 is a subjective opinion of poster.
Service
Yourmechanic Car Repair
Reason of review
Return, Exchange or Cancellation Policy
Loss
$260
Preferred solution
Full refund
This review is also for YM in general because I have a car that I've paid $70 twice to get analyzed and fixed and it STILL Isn't running. It is true Both times I left good reviews for James and the opther mechanic for these "services" because I did so right after they...
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Review
#1311612 Review #1311612 is a subjective opinion of poster.
Service
Yourmechanic Car Repair
Reason of review
Poor customer service
Preferred solution
Full refund
1.0
Details
I was lied to and the mechanic did not fix my car. Took money out of my account and never fixed my car I called and they never return calls or text. I have reported them to BBB and I’m filing law suit. Do not trust this company. They are liars and they will not fix...
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1 comment
Anonymous
#1533659

Good luck with your lawsuit. They also ripped me off.

If enough of us get involved we should look at filing a class action lawsuit. The mechanic that showed up at my house was VERY unprofessional.

He left the premises without explaining the work he did. He also balaged my hood.

Review
#1307191 Review #1307191 is a subjective opinion of poster.
Service
Yourmechanic Car Repair
Reason of review
Bad quality
1.0
Details
Put in job for simple transmission filter & 8qt fluid change, Mechanic arrived either did not want to do job or did not have parts. unbolted transmission pan drained 4 quarts and just bolted pan back on with old gasket and filter, over 7 quarts of transmission fluid...
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Review
#1268442 Review #1268442 is a subjective opinion of poster.
Service
Yourmechanic Car Repair
Cons
  • Poor quality
  • Repairs
  • False guarantee
Reason of review
Damaged or defective
Loss
$467
Preferred solution
Full refund
Tags
  • Auto Mobile Services
  • Automobile services
1.0
Details
The mechanic needs to work on a car with his care not to break others while he is working on any cars. what's the point to fix the issue a customer has with breaking somethingelse? 2. Fuel injector O-ring replacement - O-rings were replaced, but yourmechanic's...
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1 comment
Anonymous
#1476373

Hi,Thank you for taking the time to leave your feedback. We would like to look more into this but are unable to locate your online account based on the information provided.

Please contact us at 1-800-701-6230 so further can be discussed regarding your vehicle concerns. We look forward to your response.Best regards,YourMechanic Team

Review
#1248913 Review #1248913 is a subjective opinion of poster.
Service
Yourmechanic Car Repair
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
1.0
Details
The guy seemed great at first and reliable ,inspected my car , told me the repairs that needed to be made . $500 later , and only a few weeks later the same exact problem happened. Which means all those repairs were for no reason at all because the same exact problem...
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1 comment
Anonymous
#1474881

Hi Lisbeth,Thank you for taking the time to leave your feedback and apologies for any inconveniences with your vehicle concerns. We back our service by a 12 month/12,000 mile warranty.

You can find a copy of our warranty at yourmechanic.com/warranty.

We see that you have been contacted regarding the warranty findings from the follow-up visit for unrelated issue. Please let us know if you have any questions or would like to further discuss on the situation.Best regards,YourMechanic Team

Review
#1246686 Review #1246686 is a subjective opinion of poster.
Service
Yourmechanic Car Repair
Reason of review
Bad quality