Not resolved

Update by user Jun 26

I spoke on the phone with the warranty department and they were useless

Original review posted by user Jun 25

YourMechanic process was a complete joke. They ended up coming out to my house 4 different times and never ended up fixing my car at all.

They did replace a part, which they say has a 1 year warranty but they did not stand by that whatsoever. I ended up taking it to another place to get it looked at (because they told me to because they came out 4 times and couldn't solve to problem) and the part originally replaced by YourMechanic was replaced again and the problem was solved and has been working ever since.

YourMechanic then claimed it was not their fault or their parts fault with some BS about their mechanic never made that judgement so they cant be sure, when in reality the only work they did on the car was then replaced and has worked since being replaced. DO NOT USE unless you want to take the change of throwing money down the drain.

Product or Service Mentioned: Yourmechanic Car Repair.

Reason of review: Poor customer service.

Preferred solution: Full refund.

YourMechanic Pros: Mechanic himself.

YourMechanic Cons: Not standing by your 1 year warranty.

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