Product: Yourmechanic Mechanic Clear all filters (2 of 2 reviews match)
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1.5
Details
I scheduled an appointment for today at 1 pm, I get a text at 12:33 telling me they are running late due to rain, there’s no rain here.Just sunshine, called to find out what is going on, and they tell me the mechanic can’t come until 2:30. My appointment is at 1 and...
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1 comment
Anonymous
#1444280

Hi,Thank you for taking the time to leave your feedback! We would like to look more into this but are unable to locate your online account based on the information provided.

Please contact us at 1-800-701-6230 or send us a message to hi@yourmechanic.com so we can further discuss the situation and see how we can help. We look forward to your response.Best regards,YourMechanic Team

Review
#1207338 Review #1207338 is a subjective opinion of poster.
Service
Yourmechanic Mechanic
Reason of review
Poor customer service
1.8
Details
If I could rate this company a zero, I would.The mechanic called and said the parts weren't available and he would come out around 11 or 12. Then I call and was told the parts still weren't available and the mechanic would be here at 5. Then I received a call saying...
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1 comment
Anonymous
#1424035

Hi,

Thank you for providing your feedback. We would like to look more into this but are not able to locate your account based on the information provided.

Can you please send us your email at hi@yourmechanic.com or contact us at 1-800-701-6230 so we can see how we can help.

We look forward to your response.

Best regards,

YourMechanic Team

Review
#1176187 Review #1176187 is a subjective opinion of poster.
Service
Yourmechanic Mechanic
Pros
  • Appointment timing
Cons
  • Continuously rescheduled appointment
Reason of review
The mechanic continuously rescheduled the appointment.
Preferred solution
Someone to fix my vehicle today!

Contact YourMechanic Customer Service

Mailing Address:
2525 Charleston Rd #100
Mountain View, California 94043-1600
United States
Phone:
(800) 701-6230
All YourMechanic Contacts