Product: Yourmechanic Part Replacement Clear all filters (5 of 5 reviews match)
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YourMechanic - Zero Quality Control, Poor Customer Service

1.4
Details
Mechanic was a no-show. Ironically, his car overheated and he was stranded on the side of the road (or drunk and bad at excuses). Yourmechanic.com charged me $25 for the pleasure of not having anyone come fix my car. I spoke with the 800 number guy who promised to refund the $25 cancellation fee. Then a supervisor called and said life is tough. Horrible company. Bad mechanics and bad customer service. I should have just towed my car to the shop and saved a day of relying on these idiots.
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Review
#1670235 Review #1670235 is a subjective opinion of poster.
Service
Yourmechanic Part Replacement
Pros
  • Ease of quotes
Cons
  • Customer service
  • Late
  • Repairs
Reason of review
Poor customer service
Loss
$25
Preferred solution
Full refund
Tags
  • Automobile services
  • Your Mechanic

YourMechanic in Atlanta, Georgia - *** horrible

2.1
Details
Mechanic came out to my residence at 3pm to replace starter ever even took brand new starter out of box just kept asking me about my rims on my car. Took his tools out looked at my rims then proceeds to pack his tools up never had me sign anything but charged me $139.98 for service never done
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Review
#1629853 Review #1629853 is a subjective opinion of poster.
Service
Yourmechanic Part Replacement
Reason of review
Bad quality
I found this after disputing with them via BBB. They refused to refund me money. Here is the last message below I sent to them via BBB. In overall, they kept sending me email to make another appointment while asking for $80... What a scammer! They know better that it...
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Review
#1367320 Review #1367320 is a subjective opinion of poster.
Service
Yourmechanic Part Replacement
First off let me differentiate Yourmechanic and the technician they sent for the the work, who was amazing. I hope he can find a better gig soon or jump ship and start his own business ASAP. I’m located in MA. As far as Yourmechanic, what a scam!! 0 stars. The website...
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Review
#1282978 Review #1282978 is a subjective opinion of poster.
Service
Yourmechanic Part Replacement
1.0
Details
I paid to have my starter replaced. The next day, I had to be towed to the dealership and they said the starter was bad. I paid the dealership put another one in, and truck has run beautifully since. The mechanic seemed very inexperienced. I would not use your mechanic.
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3 comments
Anonymous
#1760449

What do you expect from a company that doesn’t pay the mechanic very much how can they buy all the expensive tools to work on these complex cars if you don’t get paid much

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Review
#1023599 Review #1023599 is a subjective opinion of poster.
Service
Yourmechanic Part Replacement
Reason of review
Bad quality

Contact YourMechanic Customer Service

Mailing Address:
2525 Charleston Rd #100
Mountain View, California 94043-1600
United States
Phone:
(800) 701-6230
All YourMechanic Contacts