Product: Yourmechanic Vehicle Inspection Clear all filters (6 of 6 reviews match)
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YourMechanic - Can't perform basic Turo inspection

1.1
Details
This is the simplest of inspections. It is mostly a does stuff work with a brake inspection being the hardest part. Apparently they aren't qualified to do this inspection. Lol if they can't do this than they have no business changing oil or doing more complicated things.
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Review
#1581005 Review #1581005 is a subjective opinion of poster.
Service
Yourmechanic Vehicle Inspection
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Deliver product or service ordered
Tags
  • Basic Turo Inspection
What's the point of a pre-purchase inspection if the mechanic they sent is going to overlook many important items? The mechanic missed the following: Inoperative window lift. Rips and tears in a leather seat. Liftgate struts failed. Liftgate handle out of alignment....
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Review
#1509760 Review #1509760 is a subjective opinion of poster.
Service
Yourmechanic Vehicle Inspection

YourMechanic in Los Angeles, California - SAVE YOUR MONEY & TIME GO Somewhere Else

I feel like I was robbed out of my money. I paid a total of $353 for the inspection fee and to put in a new alternator. Two days later, my car would not start. I now wonder if I really did needed that new alternator. I told him that I went to autozone and was told it was my alternator, I also wonder if he was going off of what I was saying.. instead of fixing the the actual problem.
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Review
#1400977 Review #1400977 is a subjective opinion of poster.
Service
Yourmechanic Vehicle Inspection
1.1
Details
Hired these guys to do a Pre-Purchase Inspection on car in Georgia. The mechanic couldn't speak proper English, and the audio comments he provided were basically unintelligible. But I decided to give the company another chance. The second PPI was on a car in DC. The...
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Review
#1347762 Review #1347762 is a subjective opinion of poster.
Service
Yourmechanic Vehicle Inspection
Cons
  • Lousy
  • Late
  • Worthless service
Reason of review
Bad quality
Loss
$96
Preferred solution
Full refund
Tags
  • Pre-Purchase Inspection
1.0
Details
Appt was for 10a, showed up about 3:45. He did tell me he wld be there after lunch...but not 3-4 hrs later! He did not do the 50pt inspection, but checked the plugs/ coils and gave estimate. Said he would be back on Sat at 5p but he didn't book it thru the system. I...
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1 comment
Anonymous
#1472110

Hi,Thank you for taking the time to leave your feedback and apologies for any inconveniences that you may have encountered. We would like to look more into this, but are unable to locate your online account based on the information provided.

Can you please contact us at 1-800-701-6230 or send a message to hi@yourmechanic.com for further discussion on your concerns? We look forward to your response.Best regards,YourMechanic Team

Review
#1243312 Review #1243312 is a subjective opinion of poster.
Service
Yourmechanic Vehicle Inspection
Reason of review
Poor customer service
1.5
Details
Do NOT use YourMechanic services without THOROUGHLY reading their Terms and Conditions (T&C). We learned the hard way when we used their pre-purchase car inspection service. Everything on the inspection report was marked as "excellent" with only the front brake pads...
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1 comment
Anonymous
#1426946

Hi,

Thank you for taking the time to leave your feedback on the most recent service with YourMechanic. We see that you have been contacted regarding your concerns.

If you would like to discuss further or need any clarification, please contact us at 1-800-701-6230 or send us a message at hi@yourmechanic.com.

Best regards,

YourMechanic Team

Review
#1180900 Review #1180900 is a subjective opinion of poster.
Service
Yourmechanic Vehicle Inspection
Reason of review
Misleading terms
Preferred solution
Misleading claims at the YourMechanic site be corrected to accurately reflect the Terms and Conditions (T&C) of YourMechanic

Contact YourMechanic Customer Service

Mailing Address:
2525 Charleston Rd #100
Mountain View, California 94043-1600
United States
Phone:
(800) 701-6230
All YourMechanic Contacts